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Recognized as the first British company to operate regular sea cruises, P&O has a history that goes back to 1837. In more recent times, P&O has undert...Savoir plus
Looking at the operations of an organization, Managing Activities examines the different types of organizations in both the public and private sectors...Savoir plus
Provides an insight into the key external analyses organisations need to undertake. Using the acronym SPECTACLES, the book considers the Social, Polit...Savoir plus
Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then c...Savoir plus
Covers the key areas of empowerment from understanding how to maximise employee potential and learning how to delegate, coach, and trust, to communica...Savoir plus
This book provides the student with the concepts and their practical application behind the importance of Customer Relations, Customer Service and Cus...Savoir plus
Fast track route to creating a truly entrepreneurial culture in any organization Covers all the critical behaviors of entrepreneurial organizations, f...Savoir plus
The book is designed to provide a basic understanding of the dynamics of globalization and its relevance for all types and sizes of business. Commenci...Savoir plus
From the luxury markets to the gambling cruises, a history of the industry with many previously unpublished illustrations The taking of an ocean voyag...Savoir plus
Designed for students, and potential and practising managers, this book examines the management of markets as an holistic activity within modern organ...Savoir plus
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your com...Savoir plus
Information and Communication Technology (ICT) is the synergy between computers and communication devices and forms an important part of the modern wo...Savoir plus
This series is designed for supervisors and front line managers and has been re--written to support the latest Management Standards from the Managemen...Savoir plus
Team working is vital to organizational success. This up to the minute consideration of the roles played by teams and leaders is designed for students...Savoir plus
Fast track route to mastering all aspects of successfulcommunication Covers the key areas of communication, from knowing your audienceto understanding...Savoir plus
The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivat...Savoir plus
This is the story of RMS Titanic. In this authoritative guide we explore what was the largest passenger steamship in the world when she set sail on he...Savoir plus
In 2005, Saga Cruises took delivery of the Saga Ruby. Originally built in 1973 for the Norwegian America Line as Vistafjord, she was the last passenge...Savoir plus
Provides an account of the history of the British cruise ship, looking at the history of the British cruise ship from the first dedicated vessel for t...Savoir plus