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A diamond in the rough
EBOOK
Over a 100 specific tips to build a strong customer culture
Steven Van Belleghem
Ebook | Anglais
26,99 €
+ 26 points
Format
Récompenses
Description
Radiate optimism, positivity and energy.
Be loyal to your customers (& they will be loyal to you).
Never forget to ask what you can do for your customer.
While many companies intend to be customer-oriented, only a few succeed in truly satisfying the customer. The key to success is building a customer centric culture: a culture where management and staff know how to make customers feel valued.
Within these organisations, everyone is fully aware of their responsibilities to customers. As a result of this awareness, these businesses work hard at optimising their customer-centricity. To polish their ‘rough diamond’ into a beautiful, shiny jewel. In more than 100 tips, A Diamond in the Rough shows you how to build a customer-focused company culture.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 260
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9789401495493
- Date de parution :
- 28-09-23
- Format:
- Ebook
- Protection digitale:
- Digital watermarking
- Format numérique:
- ePub
