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In many large organizations and in project-based organizations, a project management office (PMO) exists as an organizational structure that attempts to manage, control, and report progress on multiple projects. The PMO is an entity created to provide efficiency in an inherently messy environment: project management. The real world is filled with uncertainty, and the role of the PMO is to provide structure and consistency of results. Well, that is the theory. The reality is that projects have a high failure rate and PMOs struggle to find any means possible to correct this. At the very least, they try to implement project standards and are frequently asked to prioritize projects that must be successful.
Rising above the complex demands is the true PMO capability-the PMO as the driver of change for the project methodology. People don't cause project failure, and project managers are not the reason why projects fail to meet the scope, schedule, and cost objectives. It is the project methodology that is inadequately designed to consistently achieve project success. The PMO is the ultimate organizational body that can drive change by introducing artificial intelligence (AI) technology to the project processes and using appropriate metrics to ensure adherence.
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