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Best Practices: Difficult People
Working Effectively with Prickly Bosses, Coworkers, and Clients
John Hoover
17,95 €
+ 35 points
Format
Description
Every office has someone who's no fun to be around. But getting along with that person--and managing them effectively--can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 160
- Langue:
- Anglais
- Collection :
Caractéristiques
- EAN:
- 9780061145599
- Date de parution :
- 03-04-07
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 103 mm x 202 mm
- Poids :
- 181 g
