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Conflict Resolution
How to Recognize Different Communication Styles & Effectively Manage Conflicts
Dana Williams
Livre broché | Anglais
9,95 €
+ 19 points
Description
Discover Expert Strategies and Conflict Resolution Techniques That Will Show You the Easiest Way To Manage Conflicts Effectively!
Did you know that the most common cause of conflicts, wherever and whenever they happen, is because people communicate differently and sometimes they simply don't understand each other?
When two people have very different communication styles and are only concerned with their benefits, reaching a resolution can be difficult at best.
Still, when you learn to recognize different communication styles and work around them, use active listening, skills and convey solutions, you will be a natural at resolving conflict at work and home.
With Conflict Resolution in your hands, you will learn a completely different approach to conflict resolution.
You'll learn what character traits, skills, and experiences help people be more effective in finding solutions to conflict.
You'll also learn about the five different styles of communication that most people use in their workplace interactions and how each impacts difficult situations.
Finally, you will be given tools and techniques that you can use in practical, real-world situations.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 154
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9781955423120
- Date de parution :
- 01-05-21
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 140 mm x 216 mm
- Poids :
- 185 g
