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Description
Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? This volume develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: identifies the conceptual and practical problems of finding clear criteria for evaluating reforms; focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations; considers what impact these reforms have had on the efficiency, responsiveness and equity of services; comprehensively reviews the evidence on the effects of reform on health care, housing and education; discusses the implications for public sector management.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 190
- Langue:
- Anglais
- Collection :
Caractéristiques
- EAN:
- 9780335202461
- Date de parution :
- 01-01-03
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 152 mm x 230 mm
- Poids :
- 322 g
