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Managing Assertively: How to Improve Your People Skills

A Self-Teaching Guide

Madelyn Burley-Allen
Livre broché | Anglais | Self-Teaching Guides | n° 134
36,45 €
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Description

A proven program for increasing your management skills

Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to:
* Use eight building blocks to become a more effective manager
* Overcome self-defeating behavior
* Handle criticism to maintain and enhance self-esteem
* State limits and expectations to clarify assignments
* Become a more effective listener
* Receive and give positive feedback to enhance team building
* Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations
* By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.

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Auteur(s) :
Editeur:

Contenu

Nombre de pages :
240
Langue:
Anglais
Collection :
Tome:
n° 134

Caractéristiques

EAN:
9780471039716
Date de parution :
01-05-95
Format:
Livre broché
Format numérique:
Trade paperback (VS)
Dimensions :
190 mm x 234 mm
Poids :
489 g

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