"David Jones has written a compelling book about the complex issues entailed in being family members of sufferers from mental illness. The book provides us with a critical appraisal of the sociological and psychological conceptual layers and the policy context necessary for understanding these issues, all too often missing in other books written about this subject...
Through in-depth interviews of forty carers, coached in a way which enables the carers to talk in their own voice, we get the rare opportunity of understanding the world of these carers ... In letting the carers speak Jones is enabling all of us to listen to them with the respect they deserve... All of us - but especially mental health professionals, policy makers and researchers - need to learn from the methodology utilised in this study, and the content of the rich experiential seam Jones exposes, as to how to listen better to carers, and on which themes to focus in our working partnership with users and carers."