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- Retrait gratuit dans votre magasin Club
- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
Description
This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader.
Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. New to this Edition:- Self-development exercises and further resources at the end of each chapter to help students consolidate learning
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 328
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9781352012248
- Date de parution :
- 06-03-21
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 156 mm x 234 mm
- Poids :
- 462 g
