•  Retrait gratuit dans votre magasin Club
  •  7.000.000 titres dans notre catalogue
  •  Payer en toute sécurité
  •  Toujours un magasin près de chez vous     
  •  Retrait gratuit dans votre magasin Club
  •  7.000.000 titres dans notre catalogue
  •  Payer en toute sécurité
  •  Toujours un magasin près de chez vous

Product Quality

A Crisis of Management and Culture

Francis J Clauss
Livre broché | Anglais
35,45 €
+ 70 points
Livraison 2 à 3 semaines
Passer une commande en un clic
Payer en toute sécurité
Livraison en Belgique: 3,99 €
Livraison en magasin gratuite

Description

In the year 2014, the number of cars recalled in the United States for defects was a staggering 74 million - more than one quarter of all the cars registered! Among the most publicized were vehicles from GM with faulty ignition switches, Toyotas with sticky accelerators, and vehicles with exploding Takata airbags. These caused hundreds of deaths and injuries and devastated families. Other examples of bad product quality included exploding gas pipelines managed by public utilities and the collapse of bridges and other elements of our nation's aging infrastructure. Bad product quality and its consequences are a joint failure of our corporate business leaders and various government agencies responsible for their oversight and regulation. It is also a failure of our system of justice to make accountable the individuals responsible. Product Quality: A Crisis of Management and Culture describes what is happening, its causes and consequences, and what we must do to correct it.

Spécifications

Parties prenantes

Auteur(s) :
Editeur:

Contenu

Nombre de pages :
196
Langue:
Anglais

Caractéristiques

EAN:
9781478772965
Date de parution :
28-10-16
Format:
Livre broché
Format numérique:
Trade paperback (VS)
Dimensions :
178 mm x 254 mm
Poids :
351 g

Les avis