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En raison de la grêve chez bpost, votre commande pourrait être retardée. Vous avez besoin d’un livre rapidement ? Nos magasins vous accueillent à bras ouverts !

Retrait gratuit dans votre magasin Club
7.000.0000 titres dans notre catalogue
Payer en toute sécurité
Toujours un magasin près de chez vous

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Description

Conflicts are inevitable—but their outcomes don't have to be negative or destructive. Resolving Conflicts with Confidence equips you with a powerful blueprint for transforming disagreements into opportunities for deeper understanding, growth, and positive change.

In this transformative guide, veteran nurse, inspirational speaker, and self-development expert Rae A. Stonehouse shares battle-tested strategies for navigating even the most complex conflicts with poise and resolution. Through profound insights, practical exercises, and relatable personal stories, you'll learn to:

Understand the underlying dynamics driving conflicts and common barriers to resolution Develop assertive communication skills to express your needs clearly and respectfully Master the art of active listening to build empathy and validate others' perspectives Regulate emotions and facilitate constructive dialogue, even in high-stakes situations Find mutually beneficial solutions through creative problem-solving techniques

Build trust, strengthen relationships, and foster more collaborative environments

Whether you're struggling with workplace tensions, family disputes or simply seek to improve your communication skills, Resolving Conflicts with Confidence provides a comprehensive roadmap. Stonehouse's wisdom, rooted in over four decades of psychiatric nursing experience, will empower you to approach disagreements with confidence, turn conflicts into catalysts for growth, and create more meaningful connections.

Embracing the principles in this book will not only resolve immediate conflicts but inspire those around you to adopt a more empathetic, collaborative approach—creating a powerful ripple effect of positive change. Take the first step towards becoming a master of conflict resolution and unlock deeper self-awareness, stronger relationships, and greater fulfillment.