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- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
The Quality Business
Quality Issues in the Smaller Firm
Robert Blackburn, James Curran, Julian North
52,95 €
+ 105 points
Description
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 246
- Langue:
- Anglais
- Collection :
Caractéristiques
- EAN:
- 9780415146081
- Date de parution :
- 25-12-97
- Format:
- Livre relié
- Format numérique:
- Genaaid
- Dimensions :
- 162 mm x 223 mm
- Poids :
- 453 g
