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Time's Up!
The Subscription Business Model for Professional Firms
Paul Dunn, Ronald J Baker
Livre relié | Anglais
43,45 €
+ 86 points
Description
Put values--and value--over volume with a professional services subscription model
Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model -- a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.
Time's Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You'll learn how to:
- Create customer lifetime values that far exceed acquisition and retention costs
- Move customer relationships to the center of your firm
- Leverage the collective knowledge of your customers
- Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.
Only uncommon offerings command uncommon prices. Time's Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 400
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9781119893523
- Date de parution :
- 22-11-22
- Format:
- Livre relié
- Format numérique:
- Genaaid
- Dimensions :
- 160 mm x 216 mm
- Poids :
- 612 g
