Combining theoretical perspectives with a global range of case studies from Europe, North America, and other areas, this book explains why, how, and with what success liberal democracies have reformed the service role of the state. Students will be introduced and guided through the dramatic changes that have occurred in public services over the last two decades.
Key Features
Intended Audience
This text is designed for undergraduate courses in public governance, but it also addresses the core components of graduate programs - the parameters, tools, principles, and theories of public sector reform.