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- Retrait gratuit dans votre magasin Club
- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
Would You Like Another - Double or triple your sales in 28 days
Ian Johnstone
Livre broché | Anglais
60,95 €
+ 121 points
Description
Do you need a simple and effective way to enable your teams to sell more? If so then this book is for you. "Would You Like Another" (WYLA) is a step by step guide for busy Supervisors, Managers, and Trainers of busy bars, cafes, and restaurants who need an effective and easy way to generate more sales." By following the WYLA process, you will be able to increase: - Sales & revenue - Customer loyalty - Quality of production and service according to your standards - Employee efficiency - Employee engagement BONUS: This book also comes with free templates WHAT'S IN THE BOOK Part 1 - Guide to workplace learning Part 2 - Creating a sales culture Part 3 - Designing your WYLA 28-day sales programme Part 4 - Delivering your WYLA 28-day sales programme PLAN - Step 1 - Set the goal - Step 2 - Identify KPI's & measurements - Step 3 - Identify standards of service - Step 4 - Create a competency test - Step 5 - Identify recognition & reward for team - Step 6 - Communicate the goal ASSESS - Step 7 - Test against the standards DO - Step 8 - Train individuals based on needs - Step 9 - Reinforce learning on the job - Step 10 - Give feedback and coaching REVIEW - Step 11 - Review & Evaluate - Step 12 - Recognise & Reward FREE "Would You Like Another?" templates About Me
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 116
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9781389684395
- Date de parution :
- 01-09-17
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 152 mm x 229 mm
- Poids :
- 226 g
