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- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
AI and Analytics for Smart Cities and Service Systems
Proceedings of the 2021 Informs International Conference on Service Science
210,95 €
+ 421 points
Description
This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users' utilitarian and socio-psychological needs alike. Understanding services and service systems often requires combining multiple methods to consider how interactions between people, technologies, organizations and information create value under various conditions. The papers in this volume highlight a host of ways to approach these challenges in service science and are based on submissions to the 2021 INFORMS Conference on Service Science.
Spécifications
Parties prenantes
- Editeur:
Contenu
- Nombre de pages :
- 406
- Langue:
- Anglais
- Collection :
Caractéristiques
- EAN:
- 9783030902742
- Date de parution :
- 12-11-21
- Format:
- Livre relié
- Format numérique:
- Genaaid
- Dimensions :
- 156 mm x 234 mm
- Poids :
- 757 g
