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Beyond Advertising

Creating Value Through All Customer Touchpoints

Wind, Catharine Findiesen Hays
Livre relié | Anglais
32,45 €
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Description

The fundamental relationships among brands, media, and people are being transformed, and just as we try to adapt, along comes a new disruption. Are you and your organization prepared to deal with today's unprecedented speed and scope of technological change?

Beyond Advertising provides a business transformation road map for an aspirational future, based on the insights of more than 200 of the world's most forward-thinking executives, innovators, and academics all grappling with today's unique challenges and opportunities.

This book offers a concrete set of principles, including The All Touchpoint Value Creation Model, designed to lift us out of reactive thinking and encourage the co-creation of a future better for business, better for people, and better for society. Actionable steps include:

  • Holistically orchestrate and allocate resources across all touchpoints
  • Redefine expectations of success to align for multi-win outcomes
  • Provide every stakeholder at all touchpointsa R.A.V.E.S. standard of content: relevant and respectful, actionable, valuable, exceptional experiences, and a shareworthy story
  • Develop all touchpoints to maximize the M.A.D.E.s value of context: the complete person, the features of the delivery platform, the dynamic environment, and synergies with other touchpoints

Spécifications

Parties prenantes

Auteur(s) :
Editeur:

Contenu

Nombre de pages :
288
Langue:
Anglais

Caractéristiques

EAN:
9781119074229
Date de parution :
10-02-16
Format:
Livre relié
Format numérique:
Genaaid
Dimensions :
155 mm x 231 mm
Poids :
453 g

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