Communicating with Diplomacy and Tact: A practical guide by Sorin Dumitrascu is a must-read book for anyone looking to improve their communication skills, build relationships, and enhance their professional reputation. Based on the idea that communication can make or break any professional relationship, this book extensively explores the vital role played by tact and diplomacy in the workplace.
The author introduces the reader to the characteristics of tact and diplomacy and how to apply them in any situation. The book is divided into easy-to-understand strategies and skills, which provide the reader with practical and actionable steps to apply in their own lives. The author emphasizes the importance of considering individual communication preferences in specific professional relationships with superiors, subordinates, coworkers, and customers.
The book also examines how trusted professional relationships are built on the foundation of integrity, honesty, and finding common ground with others. The importance of timing and delivery of messages while communicating with tact and diplomacy are also extensively discussed.
Sorin Dumitrascu's Communicating with Diplomacy and Tact provides a comprehensive set of guidelines for communication in the workplace, making it an indispensable tool for anyone looking to improve their communication skills. It also includes real-life scenarios for the readers to practice applying the tactics and strategies discussed in the book.
Whether you are a newbie in the workplace or an experienced professional, Communicating with Diplomacy and Tact is an essential read that can help you build trust, create meaningful connections, and navigate workplace relationships successfully.