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- Retrait gratuit dans votre magasin Club
- 7.000.000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
8,49 €
+ 8 points
Description
"Identifying Undesirable Traits and Behaviors in Customer Service"
In any business, interactions matter, and how you engage with customers can make or break your success. Discover the transformative power of genuine, respectful, and empathetic customer interactions in" Identifying Undesirable Traits and Behaviors in Customer Service."
This book is your guide to building lasting customer relationships by avoiding negative behaviors and cultivating positive communication. Learn the art of active listening, effective communication, and understanding customer emotions. With real-world examples, practical strategies, and actionable insights, you'll gain the tools to navigate even the trickiest customer interactions with finesse.
Whether you're a business owner, manager, or frontline employee, "Identifying Undesirable Traits and Behaviors in Customer Service" equips you to deliver exceptional customer service that fosters loyalty, positive word-of-mouth, and business growth. Elevate your customer interactions, master the art of professionalism, and create experiences that leave a lasting positive impression. Start your journey toward impeccable customer service today!
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Langue:
- Anglais
Caractéristiques
- EAN:
- 9798223206538
- Date de parution :
- 11-08-23
- Format:
- Ebook
- Protection digitale:
- /
- Format numérique:
- ePub
