Intercultural competence refers to the skills, attitudes and behaviours needed to improve interactions across difference, whether within a society or across borders. This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal.
Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts, and is an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development.