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  6. Total Quality Management: Principles and tools to improve the quality of products and services

Total Quality Management: Principles and tools to improve the quality of products and services EBOOK

Administration: The science of managing resources

Domingos Coimbra
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Description

Uncover Business Excellence with Total Quality Management (TQM): The Complete Guide for Leaders, Managers, and Professionals


Achieve exceptional results and build a sustainable and socially responsible company with TQM.


In this book, you will find:


• A holistic view of TQM:

Fundamental principles and their historical evolution.

Proven benefits for companies of all sizes and industries.

Integration with digital technologies and agile management practices.


• Strategic implementation of TQM:

Step-by-step methodology for identifying opportunities for improvement.

Essential tools such as PDCA, Benchmarking, Ishikawa Diagram, and 5 Whys.

Case studies and practical examples from renowned companies.


• Focus on exceptional results:

Process improvement to increase productivity and efficiency.

Cost and waste reduction.

Increased customer satisfaction and brand loyalty.


• Sustainability and social responsibility:

TQM as a tool for building an ethical and environmentally committed company.

Quality management with a focus on social responsibility and building a strong brand.


• Practical guide for leaders, managers, and professionals:

Accessible content and clear language to facilitate the application of TQM.

Tips and strategies to overcome implementation challenges.

Action plan to start your TQM journey in your company.


Become a transformative leader and build a company of lasting success with TQM!

Spécifications

Parties prenantes

Auteur(s) :
Editeur:

Contenu

Langue:
Anglais
Collection :

Caractéristiques

EAN:
9798227427625
Date de parution :
14-10-24
Format:
Ebook
Protection digitale:
/
Format numérique:
ePub

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