La femme de ménage voit tout

Freida McFadden

Description

"The most truthful, straight-talk book on managing people to come along in eons. This is an exceptional tool for business." --Harvey MacKay, #1 New York Times-bestselling author

In the newly updated edition of this classic empowerment business fable--over 400,000 copies sold--Ken Blanchard, John Carlos, and Alan Randolph show you how to shift to an empowered, employee-driven work environment.

Empowerment Takes More Than a Minute tells the story of a young manager whose attempts to turn his troubled company around through traditional top-down, command-and-control management are failing. Reluctantly, he contacts an expert in empowerment, even though he feels like he's already tried that approach. Step by step, the expert helps him understand why his past and present efforts have fallen short and figure out what he needs to do to create an empowered workforce. The process as it unfolds is complex, paradoxical, and counterintuitive--but well worth the effort.

This new edition dispels the notion that empowerment is a bygone fad. No matter what its name, the essential concept--that organizations can achieve extraordinary results by recognizing and taking advantage of the skills, experience, and knowledge already existing in the organization--will always be relevant. Although sometimes arduous, the journey to empowerment is well worth embarking on. In fact, unleashing the power of people in an organization may be the only way to continue to do business in a competitive, complicated marketplace.

"One of the very best organized, thought out, planned, and written books on any business subject I have read." --Stanley Bass, Human Resources Consultant, Stan Bass Consulting

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