
Gives detailed treatment of how activists have used public relations including a consideration of how activists have been important to the historical develop of PR
Argues for a move away from a corporate-centric view of public relations and for public relations to be seen as the management of mutually-influential relationships
Emphasizes the importance of stakeholder expectations in shaping organizational actions and being a foundation for discussions between organizations and stakeholders
Emphasizes the perspective that stakeholders and organizations are linked together in a complex networks rather that a series of separate relationships
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