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Customer Relationship Management: The Art of Persuasion Techniques in Modern CRM for Nurturing Profitable Relationships
Dr. Jilesh
- Ebook | Anglais | Business
- From the desk of a Highly Rated UDEMY Instructor Unlock the transformative power of Customer Relationship Management (CRM) with "Customer Relationship... Savoir plus
5,49 €Disponible immédiatement5,49 €Disponible immédiatement -
Terrific Five-Star Customer Service
Stan Toler, Keith Hawk
- Livre broché | Anglais
- In a time when good customer service is hard to find, Keith Hawk and Stan Toler raise the bar with the inspiring examples of some special people with ... Savoir plus
15,45 €Livraison 1 à 4 semaines15,45 €Livraison 1 à 4 semaines -
Crash Course in Dealing with Difficult Library Customers
Shelley Mosley, Dennis Tucker, Sandra Van Winkle
- Livre broché | Anglais | Crash Course
- Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with... Savoir plus
54,45 €Livraison sous 1 à 4 semaines54,45 €Livraison sous 1 à 4 semaines -
Story Selling in the Connected Economy
Bill Whitley, Patrick Thean
- Livre broché | Anglais
- A quiet, but powerful revolution is underway. as the Internet and TV worlds converge; corporations are becoming increasingly interested in creating th... Savoir plus
13,95 €Livraison sous 1 à 4 semaines13,95 €Livraison sous 1 à 4 semaines -
Driving Traffic and Customer Activity Through Affiliate Marketing
- Livre relié | Anglais | Advances in Marketing, Customer Relationship Management, and E-Services
- Technological developments have created new opportunities for contemporary businesses. Online stores can now utilize a specific branch of marketing in... Savoir plus
244,95 €Livraison sous 1 à 4 semaines244,95 €Livraison sous 1 à 4 semaines -
Luxury Selling
Francis Srun
- Livre broché | Anglais
- Srun shows how the psychology of luxury brands truly plays into high value customer motivations and unlocks the potential to understand their decision... Savoir plus
40,45 €Livraison sous 1 à 4 semaines40,45 €Livraison sous 1 à 4 semaines -
What is UX?
Emdad Rashid
- Livre broché | Anglais | 5 Minute Guides: Experience Design | n° 1
- We live in a user centred world. One of the key disciplines of user centricity is User Experienc e or UX . UX is a buzz word in some industries and an... Savoir plus
21,45 €Livraison 2 à 3 semaines21,45 €Livraison 2 à 3 semaines -
Care
Ivan Temes
- Livre broché | Anglais
- Imagine using tools already at your disposal to significantly enhance relationships at all levels of your life. Nothing new to learn--not really. The ... Savoir plus
13,95 €Livraison 1 à 2 semaines13,95 €Livraison 1 à 2 semaines -
Insights, Innovation, and Analytics for Optimal Customer Engagement
- Livre broché | Anglais
- Covers the latest research in customer engagement, and includes underlying theories, innovative methods, a review of existing literature, engagement a... Savoir plus
167,95 €Livraison sous 1 à 4 semaines167,95 €Livraison sous 1 à 4 semaines -
Scrum
James Edge
- Livre relié | Anglais
- If you want to learn about Scrum then keep reading... Are you having trouble getting products to market? Do you struggle with meeting the actual needs... Savoir plus
41,95 €Livraison sous 1 à 4 semaines41,95 €Livraison sous 1 à 4 semaines -
When Customers Think We Don't Care
Richard Buchanan
- Livre broché
- Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bri... Savoir plus
31,45 €Livraison 1 à 2 semaines31,45 €Livraison 1 à 2 semaines -
"I Love You More Than My Dog"
Jeanne Bliss
- Livre broché | Anglais
- "I highly recommend reading this book!" -Tony Hsieh, CEO, Zappos.com Lots of businesses are respected, but only an elite few have passionate, loyal, v... Savoir plus
35,95 €Livraison 2 à 3 semaines35,95 €Livraison 2 à 3 semaines -
The Customer Is Not Always Right? Marketing Orientations in a Dynamic Business World
- Livre relié | Anglais | Developments in Marketing Science: Proceedings of the Academ
- This volume includes the full proceedings from the 2011 World Marketing Congress held in Reims, France with the theme The Customer is NOT Always Right... Savoir plus
210,95 €Livraison sous 1 à 4 semaines210,95 €Livraison sous 1 à 4 semaines -
Service Recovery Skills
Kimberly Peters
- Ebook | Anglais | Customer Service Training Series
- What do you do when problems occur? How do you respond to difficult or negative situations? The way we respond to problems or negative situations can ... Savoir plus
7,49 €Disponible immédiatement7,49 €Disponible immédiatement -
The CX Edge
Jeff Tobe
- Livre broché | Anglais
- You know that 'customer experience' is the new corporate buzzword and yet, it seems like a lot of fluff to you...UNTIL NOW! Customer experience and em... Savoir plus
20,45 €Livraison 1 à 2 semaines20,45 €Livraison 1 à 2 semaines -
Brand Fans
Aaron C T Smith, Constantino Stavros, Kate Westberg
- Livre relié | Anglais
- Combining the latest branding research with a diverse range of powerful case examples, this book reveals the cutting edge techniques of value co-creat... Savoir plus
147,95 €Livraison sous 1 à 4 semaines147,95 €Livraison sous 1 à 4 semaines -
Der Kundenberater ALS Mediator
Kirsten Rusert
- Livre broché | Allemand
- In diesem Buch zeigt die Autorin, wie mediative Elemente in konfliktären Kundengesprächen Kunden- und Mitarbeiterzufriedenheit steigern können. Sie ve... Savoir plus
29,95 €Livraison sous 1 à 4 semaines29,95 €Livraison sous 1 à 4 semaines -
Dynamore! 5 Steps to Dynamic Customer Service and More
David R Post
- Livre broché | Anglais
- Customer Service is one of the most critical factors in making a business successful in today's market. It may very well be the determining factor on ... Savoir plus
15,45 €Livraison 2 à 3 semaines15,45 €Livraison 2 à 3 semaines -
Navigating Unrealistic Budget Expectations: A Guide for New Entrepreneurs
Priscilla Rogers, Ishan Khan
- Ebook | Anglais
- Unlock the Secrets to Successful Budget Negotiations and Client Relationships!Are you a new entrepreneur looking to navigate the complexities of budge... Savoir plus
3,99 €Disponible immédiatement3,99 €Disponible immédiatement -
Brand Promise 101: A Beginner's Guide to Building Trust
Anpar Insights
- Ebook | Anglais
- Discover the power of a compelling brand promise with this comprehensive guide. Uncover what a brand promise is and why it's crucial for your business... Savoir plus
1,99 €Disponible immédiatement1,99 €Disponible immédiatement -
The Next Frontier of Restaurant Management
- Livre relié | Anglais | Cornell Hospitality Management: Best Practices
- "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ― (Richar... Savoir plus
220,45 €Livraison 2 à 3 semaines220,45 €Livraison 2 à 3 semaines -
Mastering the Virtual Sale
Kerry Johnson
- Livre relié | Anglais
- The way we do business in the US and across the world has changed. We now meet through Zoom, Skype, Meet and Teams. Those who sell virtually are likel... Savoir plus
41,95 €Livraison 2 à 3 semaines41,95 €Livraison 2 à 3 semaines -
Superior Customer Value
Art Weinstein
- Livre | Anglais
- A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers -- this, in... Savoir plus
256,95 €Livraison 1 à 2 semaines256,95 €Livraison 1 à 2 semaines -
Marketing Secrets
Stephen L Fox
- Livre relié | Anglais
- Many businesses can't answer the question, "Who is your target market?" They make the fatal assumption that everyone will surely want to buy their pro... Savoir plus
159,95 €Livraison 2 à 3 semaines159,95 €Livraison 2 à 3 semaines